Beauty Is Objective

The Hidden Power of Aesthetics in Design

Preparing audio… Please refresh page
A minimalist grid of soft cream, burnt orange, golden yellow, and deep blue rectangles—arranged in balanced asymmetry, evoking clarity, structure, and quiet intentionality.
A minimalist grid of soft cream, burnt orange, golden yellow, and deep blue rectangles—arranged in balanced asymmetry, evoking clarity, structure, and quiet intentionality.
A minimalist grid of soft cream, burnt orange, golden yellow, and deep blue rectangles—arranged in balanced asymmetry, evoking clarity, structure, and quiet intentionality.

Beauty is objective.

This claim runs counter to the prevailing view of modern thinking, which holds that beauty is a matter of personal opinion. But when you look closely—especially in the world of design—you start to see the opposite. Beauty follows principles. Beauty obeys structure. You can create beauty with intention. Taste may vary, but beauty isn’t arbitrary. It emerges from coherence, proportion, and pattern.

Universal Beauty and the Logic of Design

Designers have long observed that certain visual qualities consistently evoke delight and clarity. Hierarchy guides the eye. Symmetry creates balance. Composition gives shape to thought. Spacing makes room for meaning. These aren’t subjective whims. These are universal tools. You can argue over style but not over legibility. Some arrangements are more intuitive to the human eye. We like them not because someone told us to but because we evolved to recognize order.

What we call “beautiful” in design tends to be coherent and intentional. These qualities aren’t random—they’re built. Whether it’s typography that breathes, color palettes that resonate, or interfaces that just feel right, the designer is following rules—rules that apply across time, culture, and medium. A well-designed screen is not just pleasing. It’s persuasive. It earns your trust.

The Aesthetic–Usability Effect

Researchers have studied the relationship between beauty and usability for decades. In 1995, researchers at Hitachi discovered that users consistently rated more visually pleasing interfaces as easier to use—even when the underlying functionality was identical (1). Later, researchers coined this phenomenon the aesthetic–usability effect: the tendency for people to perceive attractive things as more usable (2). In other words, if something looks well-made, we believe it will work well—even before we’ve interacted with it.

This effect isn’t a shallow bias. It’s a psychological shortcut. A beautiful interface feels trustworthy because it reflects care, competence, and craft. It signals intention. When something looks thoughtfully made, we assume that same thoughtfulness runs deep. That assumption changes how we experience the product. As the Nielsen Norman Group explains, users are more tolerant of minor issues in an aesthetically pleasing product. The design puts them in a positive emotional state—calmer, more optimistic, more patient (2).

So beauty doesn’t just make things look better. It makes things feel better. And in the case of user interfaces, it makes them work better. People are more willing to engage, to explore, and to persist. They are less likely to abandon a task or blame the system for minor problems. The design becomes a self-fulfilling prophecy: it looks good, so they believe it’s good, and that belief allows them to use it more fluidly.

Trust Signals

This effect is not limited to digital products. In a study by Stanford University, nearly 46% of users said that the design of a website was the number-one factor in determining its credibility (3). Not the content. Not the reputation. The design. People instantly decide whether to trust a product, service, or company—and they make that judgment through the lens of design.

Why? Because beauty implies alignment. When form and content match, users feel a sense of integrity. A site that looks chaotic, sloppy, or outdated creates cognitive dissonance: “If they couldn’t be bothered to align the text, what else did they overlook?” But a clean, coherent layout creates harmony. It shows someone cared. And that care is contagious. It makes the user care too.

This is why the best design feels invisible. When something is well-designed, it simply works—quietly, confidently, without friction. You don’t notice the effort behind it. You just feel the trust. That trust isn’t magic. It’s the byproduct of aesthetics working in harmony with usability. And it starts the moment the interface comes into view.

Beauty as Evidence of Thought

In a world saturated with choices, visual design becomes a filter. If a product doesn’t look right, people won’t stick around to find out if it is right. They move on. That makes visual clarity not just a nice-to-have but a matter of survival. The margin between engagement and abandonment is thin—and beauty often tips the scale.

But this is where a common mistake occurs. When companies hear “design matters,” they often rush to decorate. They treat design like a skin—something to polish up at the end. This is not design. It’s theater. Real design starts at the root.

Visual design is not a separate activity from UX. It’s not a veneer. It’s the expression of a system’s internal logic. If the visuals feel right, it’s usually because the underlying architecture is right. And if a product feels wrong, no amount of paint will save it. This is why design must be involved from the beginning—shaping the structure, flow, and intention of the experience itself.

The Role of the Designer

Design is not about making things pretty. It’s about making things make sense. Visual design is only one part of that process. Designers think in systems. They organize information. They shape interaction. They reduce complexity. They create hierarchy, not just in pixels, but in meaning. A button isn’t just a button. It’s a decision. It’s a relationship. It’s a promise.

To reduce a designer’s role to “making it look nice” is to misunderstand the craft entirely. The visuals are important—but they are the surface of a deeper logic. The shape of the interface reflects the shape of the thought behind it.

Beauty is not subjective. It’s not a mood or a trend. It’s a form of clarity. It’s coherence made visible. It matters more than most people realize.

It matters not because it distracts from problems but because it signals their absence. It matters because it communicates trust without words. Because it draws people in. Because it holds their attention. Because it makes the complex feel effortless.

References

  1. Kurosu, M., & Kashimura, K. (1995). Apparent usability vs. inherent usability: experimental analysis on the determinants of the apparent usability. Proceedings of the Conference on Human Factors in Computing Systems (CHI).

  2. Moran, K. (2024). The Aesthetic-Usability Effect. Nielsen Norman Group. https://www.nngroup.com/articles/aesthetic-usability-effect/

  3. Fogg, B.J. et al. (2002). Stanford Guidelines for Web Credibility. Stanford Persuasive Technology Lab. https://credibility.stanford.edu/

Andrew Coyle sitting in a building overlooking downtown San Francisco.
Andrew Coyle sitting in a building overlooking downtown San Francisco.
Andrew Coyle sitting in a building overlooking downtown San Francisco.

Written by Andrew Coyle

Andrew Coyle is a Y Combinator alum, a former co-founder of Hey Healthcare (YC S19), and was Flexport's founding designer. He also worked as an interaction designer at Google and Intuit. He is currently the head of design at Distro (YC S24), an enterprise sales AI company.